To visit my shop, call ahead. My regular shop hours are Thursday, Friday, Saturday from 10 am to 5 pm. I also make specific appointments for those clients who cannot visit during my regular hours.

Even during regular hours, I may be away from the shop doing some range testing of projects. Or, I may have a complicated task that requires a lot of focus, or critical time dependent sequences that won’t allow me to interact on other business. Just e­mail or call ahead. We can work it out.

The best contact media to reach me is e­mail. I check it twice a day, at a minimum. E-mail lets me control my time for responses and helps me keep a record of client requests and vendor offerings. I will respond, typically within 12 to 24 hours on all e­mail communications. If I’m working on a gun for you, selling one, buying one or performing some other current task for you, as a client, you are top on my list to communicate with. Just send me an e­mail. If you are a vendor looking to sell me something, it’s best to e- mail me your offering. I can’t always respond to phone communications from vendors.
Remember I am in the Pacific time zone.

Phone is good, and best if you are trying to notify me of a shop visit on short notice. However, I’m out at the edge of AT&T and my phone doesn’t always ring to let me know you are calling. You can leave a voice mail. But, my marginal connectivity via AT&T also causes some occasional problems with voice mail, such as, I don’t always get a voice mail. Sometimes, when I do get notice that I have a voice mail, I can’t download the audio file. I can only see that you have left me something to hear. But, I don’t get to hear it. If I do see that you have tried to call and/or leave me a voice mail, I will follow up by
phone, when I have the opportunity to do so. A good tactic to try to work with/around any phone problems is to try to leave your e­mail address as part of a voice mail message. That will give me two options for getting back to you.

Fax is usually good, although becoming a little outdated. I can receive faxes, assuming my multi function device is working. It’s good form to let me know via e­mail or phone that you are trying to send me a fax, so I can follow up to be sure it comes through.